Terms and Conditions
Dogalogue Terms and Conditions:
Please note: not all products, sizes or colours may be available in all stores, however, every effort will be made to provide the product advertised or an equivilent product at the same price. Please also note that some stores may add freight costs on specific items. Prices stated are maximum prices only, and individual stores remain free to charge below these prices. Unless otherwise stated, accessories shown are not included in the price. Each stores reserves the right to limit quantities sold to any one customer. All sizes shown are approximate only. We reserve the right to correct printing errors. Due to the printing and production process, colours may vary to the actual item.
Home Team Rewards Program - Terms and Conditions
1. Nature of Agreement
This agreement (Agreement) is between you (Member) and the store at which you applied for membership in the
Home Team Retail Rewards Program (Program) (Store). The Store is a member of the Home Timber and Hardware
Group and participates in the Program administered by John Danks & Son Pty Ltd (ACN 004 037 049) (Danks).
Members of the Program can earn and redeem points and receive certain rewards, benefits, discounts or special
offers as offered by the Store from time to time.
2. Becoming a Member
An individual (not a trader or business) may become a member of the Program by completing and returning this
application form and being issued with a membership card (Card). In applying for and using the Card the Member
agrees to be bound by these terms and conditions, as varied from time to time, and any terms and conditions
issued by the Store (available on request). The Store may refuse to accept a person as a Member of the Program
at its discretion.
3. Earning and using points
Members can earn points by presenting the Card when purchasing items at the Store.
Points cannot be earned at any store other than the Store, being the store where the Member applied for
membership in the Program. Points cannot be earned when a gift card is purchased or used. The Store will
record the number of points earned by each Member and Members may check their points balance in the Store or
on Home Hardware´s website (www.homehardware.com.au) (Website). Any points issued as a result of fraud,
dishonesty or error, or that relate to a purchase by the Member that is subsequently cancelled or refunded,
will be cancelled by the Store. Points automatically expire 12 months after issue, or such other period as
the Store may determine.
The Member may redeem their points for a range of products at the Website by making a rewards request in the
Store (Rewards Request). The Store is responsible for reviewing and honoring Rewards Requests and may, in its
absolute discretion, refuse to authorize such Rewards Requests. Points are not redeemable for store credit or
cash. It is the Member´s responsibility to comply with any conditions imposed by the Store for the redemption
of Points. All products offered on the Website are subject to availability and subject to change from time to
time. Points and any benefit they confer are not property, do not have any cash or monetary value and cannot be
sold, transferred, assigned or otherwise dealt with other than in accordance with these terms and conditions.
From time to time, the Store may offer Members certain discounts or special offers as part of the Program.
Such discounts or special offers cannot be used in conjunction with any other discount or special offer.
4. Cards
The Card is not a credit card or charge card, is not transferable (except that the Member may permit their
immediate family to use the Card), and remains the property of the Store and Danks. Members must immediately
notify the Store if they change their address, if their Card is lost or stolen or if an unauthorized transaction
takes place in relation to the Card. To the extent permitted by law, the Store and Danks are not liable for any
delay in replacing a Card or for any unauthorised use of the Card. The Store or Danks may charge a fee of $2.50 for
the replacement of the Card.
5. Privacy
The Store collects Members´ personal information from the application form and stores this information in the
internal database (Database). The Database will also contain information concerning each Member´s points
balance, receipt of rewards and benefits and purchases made from the Store. Danks may use Members´ personal
information to manage and administer the Program, to carry out direct and other types of marketing, for planning
purposes, for product development, for research and for any other purpose relating to the Program. Danks may
disclose Members´ personal information to their subcontractors or affiliates or suppliers for these purposes. If
a Member would like to access their personal information or requires further information regarding Danks´
handling of Members´ personal information, please refer to Danks´ Privacy Statement [insert webpage for privacy
policy].
6. Changes, suspension or termination
Subject to applicable law, the Store may at any time, at their discretion and with or without prior notice to
Members, change these terms and conditions, suspend, amend or terminate the Program or cancel a Member´s
membership, even if this would have or may have the effect of reducing or eliminating the number of rewards
and benefits offered, or the period for receiving any offer. In particular, the Store may cancel a Member´s
membership if the Member, or someone using the Member´s Card: (a) fails to comply with these terms and
conditions; (b) abuses any privilege accorded to the Member as a member of the Program; or (c) supplies false
or misleading information or makes false or misleading misrepresentations to the Store or any other store
participating in the Program in connection with the Program.
The Member may cancel their membership at any time by notifying the Store either by contacting the Store directly
or via the Website. On receipt of such notice, the Store will terminate the Member´s membership and will note
on the Database that the Member´s membership is inactive.
The Store will attempt to notify Members of any significant changes to the Program by posting a notice on the Website, or by such other means as the Store may determine, but, to the extent permitted by law, is not obliged to do so.
7. General
To the maximum extent permitted by law, the Store: (a) expressly excludes any conditions or warranties
(whether express or implied and whether arising under statute or otherwise) as to the condition, quality or
fitness for any purpose of any goods or services supplied by the Store in connection with the Program;
and (b) expressly excludes any and all liability for any loss or damage (whether arising out of breach of these
terms and conditions, tort or statute) suffered or incurred by a Member as a result of any act or omission of
the Store (or its subcontractors or affiliates) in relation to the Program, including without limitation, any
change to, suspension, or termination of, the Program, the cancellation of any person´s membership in the
Program, or any errors or omissions in recording or issuing points.
8. Liability
To the extent permitted by law, Danks is not liable for any loss the Member may suffer, whether directly or
indirectly, under or in relation to this Agreement or the Program, including without limitation, any change
to, suspension, or termination, of the Program, or the Store ceasing to participate in the Program.
Gift Card Terms and Conditions
Treat this card like cash. Defaced, mutilated, lost or stolen cards will not be replaced, refunded or
redeemed. This card is redeemable for merchandise or services at participating Home Timber and Hardware
stores, Thrifty-Link Hardware stores and Plants Plus Garden Centres; Not redeemable for cash and cannot
be used for payment of credit or retailer accounts; Must be redeemed before the expiry date shown on the
card; Will be void and may not be redeemable after the expiry date; Cannot be reloaded; is partially
redeemable; Cannot be used on a sale under $10. Cash will not be given for any unused balance. Unused
balance on expiry of this card will not be refunded or credited. Purchases exceeding available balance
require difference paid by other method. For full terms and conditions please refer to the customer
service desk at the participating store. You are liable for all transactions on your card except to the
extent to which there has been fraud or negligence by us or any of our employees. Check available card
balance by calling 1300 55 33 80. In some cases fees may apply for the use of these cards, for details
call 1300 55 33 80. We reserve the right to change any terms contained in these Terms of Use at any time.
Changes to Terms of Use will be available at the participating store. Visit the customer service desk if
you have any reason to believe an error has occurred in relation to this card.
